01Booking
Shape payment options around booking conditions
Solutions / Industries / Hospitality
Payment infrastructure for hospitality journeys that span booking, stay and financial operations.
Hospitality payments can begin at online booking and continue through deposits, stored credentials, on-property transactions, refunds and reconciliation. Zopio connects those payment stages across providers and commerce channels.
Hospitality operating loopBooking → credential → provider path → financial outcome → next guest action
02Secure
Protect credentials for later permitted charges
03Route
Choose the eligible provider path
04Execute
Run charges, refunds and payment lifecycle
05Verify & measure
Reconcile the outcome and its economics
FeedbackPayment performance and economics feed the next booking, stay or provider decision.
Operating challenges
Where does complexity show up?
Connect booking checkout, stored credentials, provider routing and transaction economics.
The payment journey outlives checkout
Deposits, later charges, refunds and changes can continue after the original booking transaction.
Provider and credential choices create dependency
Stored payment methods can make changes to acquiring and PSP strategy difficult.
Property and digital payment economics differ
Costs, acceptance and reconciliation behavior can vary across booking and on-property channels.
Zopio approach
How Zopio fits the operating model.
Hospitality payments can begin at online booking and continue through deposits, stored credentials, on-property transactions, refunds and reconciliation. Zopio connects those payment stages across providers and commerce channels.
Shape the booking payment experience
Control payment options and presentation according to booking and customer conditions.
Keep credentials secure and reusable
Use vault and tokenization patterns to support later permitted payment actions.
Connect execution to economics
Route payments and connect fees, refunds and financial operations across channels.
Related products
Connected products behind this solution.
Start with one product and connect adjacent capabilities as the operating need expands.
01
CommerceCheckout Experience
Explore product 02Turn checkout decisions into higher payment conversion.
PaymentsPayment Orchestration
Explore product 03Route every payment through the best eligible path.
PaymentsPayment Execution
Explore product 04Run the complete payment lifecycle across payment methods.
PaymentsPayment Vault
Explore product 05Secure and control payment credentials independently of providers.
PaymentsFinancial Operations
Explore product 06Know exactly what happened financially after every payment.
CommerceTransaction Economics
Explore product Understand and optimize the true economics of every transaction.
Common use cases
Common starting points for Hospitality.
Use Zopio to connect the guest payment journey to the provider and financial infrastructure behind it while keeping booking and property systems in place.
Booking checkout
Present payment options according to booking value, customer and commercial rules.
Stored payment credentials
Secure credentials for later permitted charges and payment actions.
Multi-provider routing
Choose eligible provider paths across digital and property payment environments.
Refund and reconciliation operations
Connect payment changes, fees and financial records after the booking.
Start where it matters
Solve the most important operating problem first.
Use Zopio to connect the guest payment journey to the provider and financial infrastructure behind it while keeping booking and property systems in place.
Talk to an expertRelated resources
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