01Policy conditions
Shape allowed payment behavior around the receivable
Solutions / Industries / Insurance
Payment infrastructure for premium collection journeys that need reliability and control.
Insurance collections can involve recurring premiums, one-time payments, policy-specific rules, recovery and multiple customer channels. Zopio connects those collection decisions to payment execution and financial operations.
Insurance operating loopPolicy condition → collection → execution → financial record → next action
02Collect & recover
Schedule collection and act on failed receivables
03Execute
Run the payment lifecycle
04Connect records
Return payment events to policy and business systems
05Reconcile
Align provider results with financial records
FeedbackCollection failure and reconciliation outcome feed the next policy-aware payment action.
Operating challenges
Where does complexity show up?
Coordinate premium collections, recurring payments and financial reconciliation across customer journeys.
Collection behavior changes by policy and customer
Payment options, schedules and recovery paths can differ across products and customer groups.
Failed recurring payments require manual follow-up
Recovery becomes expensive when retry and customer action are not coordinated.
Payment and policy records need financial alignment
Provider results and financial records must be connected back to the relevant policy and receivable.
Zopio approach
How Zopio fits the operating model.
Insurance collections can involve recurring premiums, one-time payments, policy-specific rules, recovery and multiple customer channels. Zopio connects those collection decisions to payment execution and financial operations.
Shape policy-aware payment journeys
Apply payment options and collection rules according to the relevant policy and receivable conditions.
Automate repeatable recovery behavior
Use recurring collection, retry and revenue actions for routine failure scenarios.
Connect payment records to finance
Keep execution and provider events available for reconciliation and downstream financial operations.
Related products
Connected products behind this solution.
Start with one product and connect adjacent capabilities as the operating need expands.
01
RevenueRecurring Collections
Explore product 02Turn recurring receivables into predictable cash.
PaymentsPayment Flow
Explore product 03Turn business rules into the right payment experience.
PaymentsPayment Execution
Explore product 04Run the complete payment lifecycle across payment methods.
PaymentsFinancial Operations
Explore product 05Know exactly what happened financially after every payment.
PaymentsPayment Connectivity
Explore product 06Connect your payment ecosystem and business systems.
RevenueRevenue Execution
Explore product Turn revenue decisions into actions that improve cash and growth.
Common use cases
Common starting points for Insurance.
Start with the premium collection journey that creates the most recovery or reconciliation work, then connect adjacent payment and revenue capabilities.
Recurring premium collection
Run scheduled premium collection across supported payment methods.
Failed-payment recovery
Coordinate retry, dunning and customer action after unsuccessful collection.
Policy-specific payment options
Present payment methods and installment behavior according to policy rules.
Premium reconciliation
Connect provider payment data to policy, receivable and financial records.
Start where it matters
Solve the most important operating problem first.
Start with the premium collection journey that creates the most recovery or reconciliation work, then connect adjacent payment and revenue capabilities.
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